Customs Connect

Our work demands a forensic attention to detail and a tenacious attitude, but we’re a pleasant bunch – and very easy to deal with. A key reason for this is because we encourage clients to call us direct, whenever they like.

Neil

Neil

Director

A certain lack of hair isn’t Neil’s only Yoda-like quality. Thanks to 25 years of experience, his knowledge of EU customs planning – with a focus on classifications and procedures – is a true force to be reckoned with.

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James

Director

Don’t be fooled by those boyish looks. This battle-hardened pro knows exactly how to negotiate the intricacies of European duty legislation in his clients’ favour – especially when it comes to the bewildering world of temporary duty suspensions.

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Rob

Director

Maybe it’s the fact he read law at university, but Rob’s ability to comb through complex customs arrangements before emerging with a well-reasoned case for reductions in duty has delighted an enormous number of our clients over the years.

Dan

Dan

Head of Recovery Audit, Territory Manager Central Europe

Skilfully wielding his data and analytical tools, Dan has an uncanny knack for laying bare weaknesses in the financial systems of public and private companies, alike. The savings he’s generated for clients in the last 12 months alone amount to millions.

Gavin

Gavin

Director of VAT

As a qualified accountant, the question was put to him “which area of accountancy do you want to specialise in?” That was enough for him to grab his mountain bike and head to the hills. The realisation dawned that VAT was where it was at. That was 20 years ago! Since this time Gavin has helped clients of all sizes, operating in all sectors manage their VAT risk and identify VAT opportunities.

Han Baauw LLM

Han Baauw LLM

Director Europe BV

Paul Verrips

Paul Verrips

Director Nordics & EU Affairs

Nick

Nick

Data Manager

Sitting around just isn’t Nick’s thing. A specialist in recovery audit for many years, Nick likes to keep busy – whether that’s pioneering contract compliance for investment banks, devising methodologies for calculating errors in Output Tax or just recovering the odd million from previously scrutinised data for his clients.

Jo

Consultant

The fearless trailblazer responsible for opening our office in the south of England, Jo’s understanding of duty repayment procedures, classification and autonomous duty suspensions have been key to Customs Connect’s growth.

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Toni

Financial Controller

Fun-loving mum and keen open-water swimmer – that’s Toni at the weekends. Then Monday arrives and she morphs into an eagle-eyed tracker of money. Not a penny moves in this place without Toni’s approval.